At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

✨ Benefits include:
✅ Competitive compensation & benefits 
✅ Medical, dental, vision
✅ Company-paid life insurance 
✅ Flexible spending accounts 
✅ 403(b) retirement plan 

Why VCC?

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Provide administrative support to CPHW and OB Clinicians to ensure patients receive timely and appropriate care. Ensure patient questions are answered, schedule appointments, process referrals and forms, generate documents, make copies of needed documents and provide excellent customer service so the patient leaves with a positive impression of VCC.

• Closely track patients that do not show up for appointments by calling, texting and sending letters
• Schedule follow-up appointments with appropriate Clinicians during specific timeframes
• Work in partnership with the PSRs to check-in patients, verify insurance and collect forms
• Act as liaison at TCMC for delivering moms collecting pregnancy outcomes, birth histories and scheduling postpartum and newborn appointments
• Process disability and FMLA forms
• Process NT ultrasound referrals to TCMC
• Request lab, imaging and specialist reports and scan into chart
• Contact patients to schedule appointments (i.e. HEDIS lists, special reports and projects)
• Gather and send medical records to/from TCMC, Perinatologist and others as needed
• Assist in clinical data outcome reporting and participate in quality improvement projects

Minimum

• High school graduate or equivalent
• One year related experience
• Bilingual English/Spanish
• Valid California driver’s license, current vehicle insurance and reliable transportation

Required Skills/Knowledge/Abilities

• Knowledge of community health centers, and public assistance programs, state and federal regulations and managed care systems
• Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities

Pay Range

• $21.00 - $22.50