Vista Community Clinic

Medical Records Supervisor

Req No.
2025-4781
Location
US-CA-Vista
Type
Regular Full-Time
Department
Medical Records
Schedule
Monday - Friday 8:00 am to 5:00 pm

Overview

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

 

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

 

Benefits include:
✅ Competitive compensation & benefits 
✅ Medical, dental, vision
✅ Company-paid life insurance 
✅ Flexible spending accounts 
✅ 403(b) retirement plan 

Why VCC?

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Responsibilities

  • Provide direct supervision to Medical Records staff and volunteers
  • Oversee job assignments and work schedules and recommend changes as needed
  • Sort incoming faxes to review for new document types; seek clinical staff guidance when appropriate to ensure proper filing of documents
  • Maintain knowledge of current VCC providers for purposes of understanding available PCPs and document assignment
  • Compile series of weekly and monthly reports to identify any trends; develop and communicate appropriate action plans
  • Immediately forward any grievances from health plan to  Administration
  • Assist in the managing of documents as they apply to interfaces set up with outside entities (i.e. TCMC, HIE, etc)
  • Maintain and update Health Record-related forms and distribute to clinical and relevant staff (i.e. Document Scanning Guide, etc)
  • Ensure medical record releases are reviewed for completeness and forwarded in a timely fashion to third party for release of information
  • Coordinate with patients and outside agencies concerning medical record transfers

Qualifications

Minimum

  • High School Diploma or equivalent
  • Minimum one year supervisory experience in an ambulatory clinic setting
  • Minimum one year experience in electronic medical records
  • Knowledge of medical record law, policy and procedures and terminology
  • Valid California driver’s license, current vehicle insurance and reliable transportation

Preferred

  • Bilingual English/Spanish
  • Accredited Record Technician
  • Typing/data entry minimum 45 wpm
  • Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities

Pay Range

  • $24.00 - $28.00

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