At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. Join a team where compassion and ambition go hand-in-hand!

✨ Benefits include:
✅ Competitive compensation & benefits 
✅ Medical, dental, vision
✅ Company-paid life insurance 
✅ Flexible spending accounts 
✅ 403(b) retirement plan 

Why VCC?

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Provide support to clinicians and patients. Review medication refill requests, complete prior authorizations as needed, consult with clinicians and pharmacists and authorize requests. Facilitate the completion of forms presented by patients to clinician.  

• Submit new and updated prescriptions and refills or deny refills per protocol; act as gatekeeper for confirming Clinician’s current orders
  Prepare and research information needed for prior authorizations
• (PAs)/treatment authorization requests (TARs) for medication refills; work with referral coordinators on tracking PAs and TARs, including those for formulary
• Capably review the EHR of a patient to discern information needed in the course of any patient care management protocol or procedure
• Receive patient phone calls and follow-up on patient’s needs and/or delegate to appropriate staff
• Receive phone calls from outside agencies, such as other pharmacies and address caller’s needs and/or delegate to appropriate staff
• Manage public folders as assigned, follow-up on refills, scan to PAQ, notify clinicians and confirm completion

Minimum

• High school graduate or equivalent
• Current California State Board of Pharmacy Technician License
• Minimum one year related experience

Preferred

• Bilingual English/Spanish
• Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred

Required Skills/Knowledge/Abilities

• Excellent verbal and written skills necessary for communication with patients/clients, clinicians and other staff
• Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs
• Excellent customer service skills and commitment to providing the highest level of customer satisfaction
• Ability to handle confidential materials and information in a professional manner
• Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities; proficient in Microsoft Office products, specifically Word and Excel

Pay Range

• $23.50 - $25.50 DOE