Vista Community Clinic

Operator

Req No.
2025-4753
Location
US-CA-Vista
Type
Regular Full-Time
Department
Call Center
Schedule
40 hr/wk Monday - Friday 7:30am - 4:30pm

Overview

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

 

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. Join a team where compassion and ambition go hand-in-hand!

 

Benefits include:
✅ Competitive compensation & benefits 
✅ Medical, dental, vision
✅ Company-paid life insurance 
✅ Flexible spending accounts 
✅ 403(b) retirement plan 

Why VCC?

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Responsibilities

Greet callers and handle inquiries and appointments via the telephone in a professional and timely manner.  Enter accurate and current demographic and insurance information in the computer for each patient.  Adhere to current productivity requirements for department.

  • Make appointments for all clinics
  • Contact patients via phone and text message to schedule &/or remind them about appointments. 

Qualifications

Minimum

  • Bilingual - English/Spanish
  • High school graduate or equivalent 
  • Minimum six months office or other customer service experience

Preferred

  • Minimum one year medical office experience preferred 

Required Skills/Knowledge/Abilities

  • Thorough knowledge of the Clinics, providers and procedures performed
  • Knowledge of the Clinic products and services 
  • Knowledge of health care delivery systems and the ability to use that knowledge in assisting clients to access necessary health care services
  • Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities

Pay Range

  • $21.00 - $22.00

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