Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

This is a hybrid (onsite/remote) role!

Responsible for assisting with the billing/revenue cycle (charge review, billing, denial management and appeals process, payment posting, accounts receivable management, and contract review as applicable) for all assigned payers. Perform general administrative duties, answer phones, prepare correspondence, file, shred, make copies and distribute/process items.  

Essential Job Functions

• Work on returned mail from patient/insurance correspondence
• Answer patient and clinic inquires to the extent of current billing knowledge
• Provide customer service internally and externally with professionalism, courtesy, knowledge and follow through
• Create/maintain computerized information, maintain call database for billing issues, maintain billing warrant information
• Assist in preparation of billing manuals, flyers and other handouts to review with Billing Specialist
• Process electronic and paper claims
• Provide back-up for other billing staff & work projects as assigned
• Maintain Aging and Credit Reports for month end closing process
• Post manual encounters as assigned
• Payer assignments as applicable to experience level, to include SFS and Self-Pay
• Monitor Aging, and send weekly aging report status to management, if applicable
• Process patient and insurance refunds when applicable.
• Follow up on unpaid accounts receivable and third party payers to include claim tracers, corrected claim submissions and appeals to ensure consistent revenue flow
• Support the vision, mission and goals, and demonstrate a commitment to the values, of the organization
• Enhance professional growth and development through participation in educational programs, current literature review, in-service meetings and workshops
• Perform other duties as directed

Minimum

• High school graduate or equivalent
• Minimum two years’ experience in a medical office setting, preferably in billing and revenue cycle activities
• Minimum one year experience with practice management system; NextGen preferred
• Medical billing certification or equivalent experience

Required Skills/Knowledge/Abilities

• Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
• Strong typing/data entry (minimum 35wpm) and computer skills, including proficiency in Microsoft Excel, Word and Outlook
• Ability to perform a high volume of numerical detail work with speed and accuracy
• Ability to operate a 10-key calculator quickly and accurately

Pay Range

• $21.00 - $22.25 DOE