Vista Community Clinic

Patient Services Representative

Req No.
2025-4607
Location
US-CA-Vista
Type
Temporary
Department
Dental
Schedule
M-Th (8a - 5p), F (8:30a - 5:30p)

Overview

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

 

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. Join a team where compassion and ambition go hand-in-hand!

 

Benefits include:
✅ Competitive compensation & benefits 
✅ Medical, dental, vision
✅ Company-paid life insurance 
✅ Flexible spending accounts 
✅ 403(b) retirement plan 

Why VCC?

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Responsibilities

Greet and respond to limited inquiries from patients and customers in a professional manner. Perform a variety of clerical functions.

  • Greet patients in-person and via telephone
  • Verify insurance eligibility and copy insurance cards
  • Perform financial and eligibility screening for clinic programs
  • Print daily schedule and confirm next day’s appointments
  • Complete appropriate paperwork as needed for patients: school excuses, Head Start forms, etc.
  • Make follow-up appointments for referrals from other sites
  • Call, reschedule  and mail letters to all N/S patients
  • Responsible for patients checking in through completing encounters, personal records forms, etc. 

 

Qualifications

Minimum

  • High school graduate or equivalent
  • One year experience in a medical or dental office
  • Experience in verifying and billing insurance/program eligibility
  • Bilingual English/Spanish

Required Skills/Knowledge/Abilities

  • Experience/familiarity with Practice Management and Electronic Dental Records systems, NextGen preferred
  • Ability to interface with all levels of personnel in a professional manner
  • Excellent customer service skills and commitment to providing the highest level of customer satisfaction
  • Ability to type minimum 35 WPM

Preferred Skills/Knowledge/Abilities

  • Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
  • Experience/familiarity with computers, Microsoft Office products, business e-mail communication systems and internet search capabilities

Pay Range

  • $21.50 - $22.00

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