Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are  dedicated, motivated, enthusiastic team players making a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Assist and support clinic manager in providing oversight of clinic operations. Direct and supervise patient flow and program maintenance. Ensure adherence to all policies and standards; maintenance of quality control, staffing, training and counseling of employees; inventory and maintenance of facility.

• Provide orientation for new hires to the clinic, including a tour of the site, introduction to co-workers, location of necessary equipment, and relevant staff functions
• Oversee job assignments, lunch and work schedules for MA and front desk staff and recommend changes as needed
• Assist in daily productivity reports, cycle time, testing, EM coding and upkeep, maintaining and updating MA. and front desk skills
• Ensure communication of information and procedures between all shifts to ensure all instructions are followed
• Monitor check-in process, and patient flow. Facilitate systems to reduce clinic waiting time from front office to providers
• Assist in patient and staff complaints. Serve as patient advocate
• Responsible for building security, including arming and disarming alarm system, and locking all doors; front, back, departments, patio, playground, dental, billing and pharmacy
• Responsible for collecting and securing all money collected
• Cover clinic staff positions as needed
• Assist with arranging for coverage for time off (providers and staff)
• Oversee time and attendance of hourly employees

Minimum

• High School graduate or equivalent
• Minimum five years' experience in a medical setting
• Medical Assistant Certificate
• Current CPR certification
• Minimum one year supervisory or lead experience
• Valid California driver’s license, current vehicle insurance, and reliable transportation
• Bilingual English/Spanish

Required Skills/Knowledge/Abilities

• Knowledge of community health centers and public assistance programs, state and federal regulations and manage care systems
• Knowledge of Medi-Cal, Medicare, CHDP and special government programs
• Experience/familiarity with computers, Microsoft Office products, business e-mail communication systems and internet search capabilities
• Ability to understand training concepts and train others effectively
• Ability to interface with all levels of personnel in a professional manner

Preferred Skills/Knowledge/Abilities

• Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred

Pay Range

$27.00 - $32.50