Vista Community Clinic

  • Director, Clinical Quality

    Req No.
    Regular Full-Time
    M-F 8am - 5pm
  • Overview

    Vista Community Clinic is a private, non-profit medical, dental, optometry, chiropracty, behavioral and social services center providing care in a comprehensive, high quality setting. We provide the highest quality services in seven clinics located in San Diego, Orange and Riverside counties. We work to advance community health and hope by providing access to premier health services and education for those who need it most.  We are looking for dedicated, motivated, enthusiastic team players who want to serve our population.  You will make a difference in the lives of others. Every day, you will make an impact on your community.  Competitive compensation and benefits program which includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees.  VCC is an equal opportunity employer.


    The Director of Clinical Quality (DCQ) is responsible for leading and directing all quality management activities for the organization as a whole.  The DCQ will create a robust quality plan annually, lead quality training, collect data on annual quality plan initiatives, analyze quality reports for missed opportunities to develop and implement strategies to mitigate gaps in care by streamlining clinic process'.  The DCQ is visible leader that ensures patients receive highest quality care, and promotes a culture of prevention throughout the organization by promoting quality as a crucial function of all staff members. 

    • Promotes the mission and philosophy of providing the highest quality care and related services to the medically under-served.  
    • Ensures compliance, accreditation standards and documentation are met in all relevant areas of responsibility, i.e., HEDIS and UDS. 
    • Collaborates with organizational stakeholders to develop and implement analytic programs to capture data and report on patient outcomes, population health and social determinants of health to move toward Value-Based Payment.  Monitors and measures performance on HEDIS, UDS, PCMH and other clinical quality initiatives. 
    • Develops comprehensive work plans and strategies to accomplish goals and objectives. 
    • Assures that goals and objectives are monitored, adjusted when required, assures that data validation occurs by creating an auditing schedule for all quality measures and inaccuracies are noted and corrected in a timely manner. 
    • Assist clinical departments by identifying trends in performance metrics. Assists department leaders and staff in the development of action plans to improve data collection, improve outcomes and resolve issues.  Conduct monthly rounds at all clinic sites, deliver reports, conduct training and to solidify all on-going quality initiatives.  
    • Works closely with the Chief Medical Officer (CMO)to provide clinical data analysis to ensure the highest quality services are delivered to patients. 
    • Provides direct leadership, support, education and training in corporate initiatives, such as patient safety and risk management as they pertain to quality.  
    • Actively participates on various internal committees and external community initiatives as required of the position, or at the request of administration. 


    Professional Requirements and Qualifications

    • Subject matter expertise in HEDIS and UDS with intermediate knowledge of PCMH and grants management. 
    • Three to five years of experience in successfully implementing performance improvement and quality programs in complex health care environment caring for the under-served and uninsured population. 
    • Ability to analyze reports and interpret data to develop and implement interventions to meet annual quality and organizational strategic goals. 
    • Proficiently develop in collaboration with IT a reliable analytics program to alert clinical staff to patients needed services.  
    • Proficiently use Microsoft suite of product; Excel, Outlook, Words, PowerPoint.  Must be able to learn Visio. 


    • Active California Registered Nuse licsense without restricitions 
    • Green Belt/Black Belt in LEAN Six Sigma 
    • Master's Degree in Public Health, Health Services Administration or equivalent 
    • FQHC, Health Plan or IPA experience 






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