Vista Community Clinic

Operator

Req No.
2018-1814
Location
US-CA-Vista
Type
Regular Full-Time
Department
Call Center
Schedule
M-Thurs 9:00am-6:00pm, F-8:00am-5:00pm 40 hrs.

Overview

Greet callers and handle inquiries and appointments via the telephone in a professional and timely manner.  Enter accurate and current demographic and insurance information in the computer for each patient.  Adhere to current productivity requirements for department.

Responsibilities

  • Make appointments for all clinics

Qualifications

Minimum

  • High school graduate or equivalent 
  • Minimum six months office or other customer service experience
  • Bilingual/Spanish

Preferred

  • Minimum one year medical office experience preferred 

Required Skills/Knowledge/Abilities

  • Thorough knowledge of the Clinics, providers and procedures performed
  • Knowledge of the Clinic products and services 
  • Knowledge of health care delivery systems and the ability to use that knowledge in assisting clients to access necessary health care services
  • Proficient with computers, Microsoft Office products and business e-mail communication systems

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