Vista Community Clinic

Clinic Supervisor

Req No.
2017-1783
US-CA-Vista
Type
Regular Full-Time
Department
Family Medicine
Schedule
M-F 11am - 8pm - 2 Sat per month 8:30am-4:30pm

Overview

Provide oversight of clinic operations. Assist in directing and supervising daily clinical operations including patient flow and program maintenance. Ensure adherence to all policies and standards; maintenance of quality control, staffing, training and counseling of employees; inventory and maintenance of facility.

Responsibilities

  • Provide direct supervision of clinic employees
  • Coordinate the function of the clinic and ensure that all patients are treated in a timely, professional and courteous manner to ensure customer satisfaction
  • Ensure the staff are assessing patient eligibility for programs and assign staff to assist with paperwork to determine which programs benefit the patient
  • Observe and monitor patient flow
  • Provide feedback on performance to staffs’ direct supervisors and participate in development of corrective action plans to improve staff job function
  • Maintain knowledge of all aspects of clinic operations
  • Promote employee and patient safety needs and communicate these needs and recommendations as indicated; utilize appropriate problem solving techniques
  • Resolve patient and staff complaints
  • Responsible for building security
    • Arming and disarming alarm
    • Locking all doors; front, back, departments, patio, playground, dental, pharmacy
  • Responsible for collecting and securing all monies according to guidelines 
  • Shut off all appliances at end of shift

Qualifications

Minimum

  • High school graduate or equivalent
  • Minimum one year supervisory or lead position experience

Preferred

  • Bilingual English/Spanish
  • Medical Assistant certification
  • Current CPR certification

Required Skills/Knowledge/Abilities

  • Ability to interface with all levels of personnel in professional manner 
  • Knowledge of community health centers, and public assistance programs, state and federal regulations and managed care systems 
  • Experience/familiarity with computers, Microsoft Office products, business e-mail communication systems and internet search capabilities

Preferred Skills/Knowledge/Abilities

  • Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred

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