Vista Community Clinic

Patient Service Rep. - Lead

Req No.
2017-1686
US-CA-Oceanside
Type
Regular Full-Time
Department
Pierview Way
Schedule
Full Time (Mon-Fri 8:30am-5:30pm, Sat 8:30am-4pm x1-2mon)

Overview

 

 

Greet and respond to inquiries from patients and customers via telephone and in person.

Responsibilities

 

  • Check in patients through creating encounters
  • Communicate with patients their length of visit and inform them of the progress
  • Verify insurance/program eligibility
  • Make follow-up appointments
  • Perform financial and eligibility screening for clinic programs
  • Check-out patients, including collecting required payments

Qualifications

Minimum Qualifications

  • High school graduate or equivalent 
  • Minimum one year Patient Service experience in a medical environment
  • Bilingual English/Spanish

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